Company Overview

Russian Food Direct works directly with top Fish, Meat, Bread, Candy companies to insure freshness and quality of our food. When you make your purchase we then expertly pack your order and send it out the day before the schedules delivery date so that you receive food that's unsurpassed in freshness and flavor.

Country of Origin - The majority of our products come from the Eastern Europe, Israel & US, the artisan cheese section (country of origin noted in the cheese description), the fish section (country of origin and catch method noted in description), olive oil and Mediterranean foods (in description), coffee (in name), tea (in description, but most of our tea comes from China) and the produce. You are always welcome to write to our support and ask about a specific item we'll do our best to answer.

Our Guarantee

At Russian Food Direct our Guarantee is simple. We want our clients to be completely satisfied with your order from www.russianfooddirect.com. If at any time you are not completely satisfied with our produce, service, or delivery, just let us know and we will replace your item on your next order or issue a refund.

Order Just What You Need

Browse through the web site as if you were grocery shopping. Select the food you like or feel want to try and make your order online using our secure server shopping cart,

Regarding wholesale: Sorry, we do not sell wholesale. We are retailers only and sell direct to home cooks in carefully selected small quantities. We will have bulk saving option coming in the near future.

Returns

All perishables are guaranteed 100%. Returns are unnecessary. If there ever is a problem simply call or email to let us know how you'd like us to handle it. Or you can wait and let us know about it on any future order and we'll gladly replace any perishable item or issue a refund at that time. Any non-perishable item may be returned unused for any reason at any time as long as it's in its original packaging.

Our Business

Russian Food Direct provides food and other products by direct home delivery. We serve individuals nationwide through our web catalog, telephone, and web-based online ordering. Since 1999, we have been providing a consistent year-around selection of the highest-quality meats, cheeses and bread to individuals for everyday home use.

We receive, pack, and ship orders from our Manhattan facilities in the heart of the largest collection of established European food suppliers in the nation. Orders are shipped by Fedex for delivery across the country. Orders from customers in New York City region are shipped overnight by less expensive ground delivery.

We are committed to being a profitable business, serving our customers & employees through innovative marketing and distribution.

How We have Developed our Business

Russian Food Direct started in 1999 with a single store in Washington Heights section of New York City. As the time passed our European food was getting well known and adored by all of New York. We decided to share our delicious European cuisine with all of the U.S. and created our online Grocery. In these few years we have twice outgrown our distribution center. We've developed and expanded our website to include a web store that now accounts for over 40% of sales. Our sales have increased at an average rate of about 20% a year.

Our Goals for the Future of Russian Food Direct

This year, we expect to increase our volume of business toward the larger capacity of our new facility and to demonstrate the model of a profitable packing and distribution center with Educational Toys, Russian Souvenirs, All Organic Foods, Medicinal Herbs and much more. Visit our website daily to view our everyday specials. Our longer-term goal is to constantly bring new products and ideas which will enrich our clients in Eastern European food and experience the beauty of the Eastern European culture.

Main page | About Company

Russian Food Direct

Links | Help/FAQ | Contact Us